Industry Overview The sales, retail, and customer service industry is one of the largest sectors for hirings throughout the City and Northern Ireland. This entails any establishment that directly trades goods to consumers. That means department stores, supermarkets, boutiques, electronic shops, florists, car dealerships, and, believe it or not, undertakers. There is far more to sales, retail, and customer service than dealing with customers. There are buyers who research and find inventory. There are managers of all types, including regional, department, and general management. There can be accountants, checkout operators and cashiers, and personnel responsible for everything from keeping shelves stocked to maintaining the inventory rooms. Job Growth and Opportunities If a candidate demonstrates solid IT skills, they have a good chance with the fast-growing online sales, retail, and customer service sector. The conventional brick-and-mortar side is still a great prospect. This is an industry one can enter with minimal skill and grow from sales assistant or cashier to executive or international buyer. But you need a place to start, and LiveCareer can help with thousands of listings in the sales, retail, and customer service field. How to Get Hired Candidates need to understand their true purpose is exemplary customer service. CVs and cover letters should highlight problem solving, good customer interaction, solid planning and organisation, and commitment to being a team player. Senior positions will require relevant experience.